Role & account controls
Secure sign-in and account controls help keep access protected for both clients and runners.
Trust & Safety
Platform Trust & Safety
Runnabout is built to keep errands reliable, transparent, and accountable for both clients and runners.
Secure payment flow
Task payments are captured before work begins and completed after confirmation.
Disputes and review trail
Each transaction has a documented timeline and evidence-based dispute resolution process.
Community reporting
Users can report suspicious tasks, unsafe behavior, or policy violations directly in-app.
How to escalate an issue
Start with in-app chat for simple clarification and quick fixes.
Use task-level dispute if payment, quality, or delivery terms are not met.
Use support escalation for account security or severe safety concerns.